Black Screen after logging in
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Jurgen
-
Jan 27, 2015 at 01:00 AM
Scandy_B Posts 12 Registration date Saturday October 1, 2011 Status Member Last seen January 28, 2015 - Jan 27, 2015 at 09:45 AM
Scandy_B Posts 12 Registration date Saturday October 1, 2011 Status Member Last seen January 28, 2015 - Jan 27, 2015 at 09:45 AM
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1 response
Scandy_B
Posts
12
Registration date
Saturday October 1, 2011
Status
Member
Last seen
January 28, 2015
Jan 27, 2015 at 09:45 AM
Jan 27, 2015 at 09:45 AM
Hi Jurgen,
If I understand correctly, you have Windows 7 and when you start up, after login, you see a black screen (without a taskbar or any desktop icons) and your mouse pointer?
Is that correct?
If yes, did you try to just run explorer.exe from the task manager? If it will start up the taskbar and everything at least you can backup stuff. Moreover, you could install CCleaner and using it look into what you have in your Startup programs list. I had it once that a virus put a small annoying program there, run it from the temp folder, and run it at every startup. So it will be good to check if there isn't anything suspicious in that list and disable it if it's there. Running a MalwareBytes scan could help as well.
Another way to access your files without going through the dark desktop screen is by downloading (I guess from other computer) and burning a live CD of any Linux OS (for example Linux Mint xfce is really light and works almost like Windows) and run the live CD on your computer without actually installing it. This will give you access to your hard drive without starting up Windows or any viruses that start at startup. Again this could help to backup your needed files, clean up your temp folder from the AppData folder and maybe delete anything unwanted if you know where it is.
Hope this is of some help.
If I understand correctly, you have Windows 7 and when you start up, after login, you see a black screen (without a taskbar or any desktop icons) and your mouse pointer?
Is that correct?
If yes, did you try to just run explorer.exe from the task manager? If it will start up the taskbar and everything at least you can backup stuff. Moreover, you could install CCleaner and using it look into what you have in your Startup programs list. I had it once that a virus put a small annoying program there, run it from the temp folder, and run it at every startup. So it will be good to check if there isn't anything suspicious in that list and disable it if it's there. Running a MalwareBytes scan could help as well.
Another way to access your files without going through the dark desktop screen is by downloading (I guess from other computer) and burning a live CD of any Linux OS (for example Linux Mint xfce is really light and works almost like Windows) and run the live CD on your computer without actually installing it. This will give you access to your hard drive without starting up Windows or any viruses that start at startup. Again this could help to backup your needed files, clean up your temp folder from the AppData folder and maybe delete anything unwanted if you know where it is.
Hope this is of some help.
