Black screen

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Hello,


MY windows is showing black screen on the top of the screen it showing build 7601 sevice pack 1

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It sounds like your PC has booted to safe mode.

if explorer doesnt load then do a CTRL ALT DEL and go to task manager.

then File > Run and type MSCONFIG

If it is working then click Start > Run

Click "Normal mode" and then go to the "boot" tab.

ensure that safe mode is unticked.

If at first you don't succeed; call it version 1.0