Screen goes black after login

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nick - 16 Feb 2015 à 20:08
KY_WD Posts 2053 Registration date Thursday 23 October 2014 Status Member Last seen 28 February 2017   - 18 Feb 2015 à 10:38
Hello, my screen goes black after login I have a Toshiba 2 in 1 satellite. No battery to remove. Please help!



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KY_WD Posts 2053 Registration date Thursday 23 October 2014 Status Member Last seen 28 February 2017   122
18 Feb 2015 à 10:38
Hello nick,

Do you see any error code showing on your screen while turning the Toshiba on? If the screen works normally /doesn't turn black/ in safe mode, then the driver for your video chip on the mother board went corrupted.
If you are able to get a recovery disk, it would be great. If you are running Windows, I think Windows Repair CD would help.
If you are able to log into Safe Mode, try scanning your machine with different anti-malware and anti-virus programs.

Hope that I helped.

KY_WD