My computer does not recognize that a DVD/CD drive is installed.

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Becky - 2 Mar 2015 à 13:51
MaxStart Posts 338 Registration date Tuesday 3 March 2015 Status Moderator Last seen 3 July 2015 - 3 Mar 2015 à 17:46
Hello, I have a Gateway NV53A. I was having blue screen issues, so decided to re-install from my CDs. I put the first of 3 CDs in the drive, but nothing happened. I decided to put a DVD (movie) in to see if it would play and I got a message that I did not have a DVD/CD player.

How can I get the computer to recognize the DVD/CD player?




1 response

MaxStart Posts 338 Registration date Tuesday 3 March 2015 Status Moderator Last seen 3 July 2015 69
3 Mar 2015 à 17:46
did you boot into recovery mode?
if not check your computer's BIOS settings to boot from CD-DVD
if you are using a USB drive you should also enable that from BIOS settings.