Windows desktop update then black screen

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killzeye Posts 1 Registration date Wednesday March 11, 2015 Status Member Last seen March 11, 2015 - Mar 11, 2015 at 01:48 PM
xpcman Posts 19532 Registration date Wednesday October 8, 2008 Status Contributor Last seen June 15, 2019 - Mar 11, 2015 at 01:54 PM
When it starts up, it says Setting up personalized setting for: Windows Desktop Update. Then it continues as a black screen and I'm unable to do anything. I even let it sit there overnight. Anyone have any idea what I should do?

1 reply

xpcman Posts 19532 Registration date Wednesday October 8, 2008 Status Contributor Last seen June 15, 2019 1,829
Mar 11, 2015 at 01:54 PM
You might try this:

1) Reboot and press F8
2) Select "Repair my computer"
3) Select the keyboard layout and lanugage
4) When you reach system recovery tools, select System restore.
5) Select the restore point when it was working fine and restart the computer.

That's it....

If you do not have the system restore points, try startup repair.

Good Luck
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