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Windows desktop update then black screen

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killzeye Posts 1 Registration date Wednesday 11 March 2015 Status Member Last seen 11 March 2015 - 11 Mar 2015 à 13:48
xpcman Posts 19528 Registration date Wednesday 8 October 2008 Status Contributor Last seen 15 June 2019 - 11 Mar 2015 à 13:54
When it starts up, it says Setting up personalized setting for: Windows Desktop Update. Then it continues as a black screen and I'm unable to do anything. I even let it sit there overnight. Anyone have any idea what I should do?
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xpcman Posts 19528 Registration date Wednesday 8 October 2008 Status Contributor Last seen 15 June 2019 1,824
11 Mar 2015 à 13:54
You might try this:

1) Reboot and press F8
2) Select "Repair my computer"
3) Select the keyboard layout and lanugage
4) When you reach system recovery tools, select System restore.
5) Select the restore point when it was working fine and restart the computer.

That's it....

If you do not have the system restore points, try startup repair.

Good Luck