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Toshiba back to factory settings

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I have a toshiba laptop that doesnt have a battery that comes out can u help me to restore my computer back to factory settings (what keys to press) please

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Hi

All the instructions are contained in this How-to:
https://ccm.net/faq/4811-restore-toshiba-laptop-to-factory-settings
Good luck
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It doesnt do anything
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Screen stays black and can only see mouse pointer
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I suggest you see a qualified technician
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