Applications not working
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nmsailor
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Tuesday April 7, 2015
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Apr 7, 2015 at 05:10 PM
Ambucias Posts 47356 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 - Apr 9, 2015 at 05:18 PM
Ambucias Posts 47356 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 - Apr 9, 2015 at 05:18 PM
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4 responses
Ambucias
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47356
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Monday February 1, 2010
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Apr 7, 2015 at 05:23 PM
Apr 7, 2015 at 05:23 PM
Hello
Blue screen you say! This is serious business.
A Toshiba! You have all my compassion.
Download the following on your desktop:
http://www.nirsoft.net/utils/bluescreenview.zip
Unzip the file
Double click on BlueScreenView.exe
At the end of the scan, click on edit and then on select all
Go on file and click on save selected items
Save the log as bsod.txt
Open bsod.txt, copy and paste here
Blue screen you say! This is serious business.
A Toshiba! You have all my compassion.
Download the following on your desktop:
http://www.nirsoft.net/utils/bluescreenview.zip
Unzip the file
Double click on BlueScreenView.exe
At the end of the scan, click on edit and then on select all
Go on file and click on save selected items
Save the log as bsod.txt
Open bsod.txt, copy and paste here
Ambucias
Posts
47356
Registration date
Monday February 1, 2010
Status
Moderator
Last seen
February 15, 2023
11,168
Apr 8, 2015 at 04:03 PM
Apr 8, 2015 at 04:03 PM
Hi,
Lets see if you can get this to work:
To help you and prescribe the remedy, I must make a diagnostic and to do so, I require a log.
1. Open this link and download ZHPDiag2 :
https://www.zebulon.fr/telechargements/securite/systeme/zhpdiag.html
(Don't be alarmed is the site is in French, it sometimes happens, the tool will take your system language and allow the download if you get a warning message, ignore it.)
2. Save the file on your Desktop.
3. Double click on ZHPDiag.exe and follow the installation instructions.
(For Vista and Win 7 users, click right to ensure you execute with admin right)
The tool creates three icons ZHPDiag, MRB, and ZHPFix (If necessary,we will use ZHPFix after log analysis).
4. Double click on the short cut ZHPDiag on your Destktop.
5. If you need to change the language, click on the little house, (bottom right) and change to English
6. Click on Full.
Wait for the tool to finished (maybe a long time)
7. Close ZHPDiag.
8. To transmit the report, click on this link :
https://authentification.site
9. Search the directory where you installed ZHPDiag (usually C:\desktop\zhpdiag.txt).
Ambucias
Moderator and Virus/Security Contributor
Lets see if you can get this to work:
To help you and prescribe the remedy, I must make a diagnostic and to do so, I require a log.
1. Open this link and download ZHPDiag2 :
https://www.zebulon.fr/telechargements/securite/systeme/zhpdiag.html
(Don't be alarmed is the site is in French, it sometimes happens, the tool will take your system language and allow the download if you get a warning message, ignore it.)
2. Save the file on your Desktop.
3. Double click on ZHPDiag.exe and follow the installation instructions.
(For Vista and Win 7 users, click right to ensure you execute with admin right)
The tool creates three icons ZHPDiag, MRB, and ZHPFix (If necessary,we will use ZHPFix after log analysis).
4. Double click on the short cut ZHPDiag on your Destktop.
5. If you need to change the language, click on the little house, (bottom right) and change to English
6. Click on Full.
Wait for the tool to finished (maybe a long time)
7. Close ZHPDiag.
8. To transmit the report, click on this link :
https://authentification.site
9. Search the directory where you installed ZHPDiag (usually C:\desktop\zhpdiag.txt).
Ambucias
Moderator and Virus/Security Contributor
nmsailor
Posts
3
Registration date
Tuesday April 7, 2015
Status
Member
Last seen
April 9, 2015
Apr 9, 2015 at 04:03 PM
Apr 9, 2015 at 04:03 PM
Sorry this didn't work either. Can't open internet explorer or firefox to download anything. Any other ideas?
Ambucias
Posts
47356
Registration date
Monday February 1, 2010
Status
Moderator
Last seen
February 15, 2023
11,168
Apr 9, 2015 at 05:18 PM
Apr 9, 2015 at 05:18 PM
Yes I have another idea.
Look at this:
https://support.microsoft.com/en-us/help/2764302/0x0000001e-stop-error-occurs-intermittently-in-windows-7-sp1-and-windo
Look at this:
https://support.microsoft.com/en-us/help/2764302/0x0000001e-stop-error-occurs-intermittently-in-windows-7-sp1-and-windo
Apr 8, 2015 at 09:20 AM