Laptop screen won't turn on [Closed]

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Laptop screen won't turn on [Closed]

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charles - Apr 7, 2015 at 10:37 PM
xpcman

Posts: 19614
Registration date: Wednesday October 8, 2008
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Last seen: June 15, 2019

- Apr 8, 2015 at 12:40 PM

Hello,
I put my HP dv7-316 to sleep yesterday and when I came back to turn it on the screen won't turn on, hooked it up to av external monitor and still nothing

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xpcman · Answer 1 · 2015-04-08T12:40:11-0400

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xpcman

Posts: 19614
Registration date: Wednesday October 8, 2008
Status: Contributor
Last seen: June 15, 2019

2,606
Apr 8, 2015 at 12:40 PM

I suggest you try the "hard reboot' process

1. remove the laptop battery and disconnect the power cord/charger
2. press and hold down the power switch button for 45 seconds
3. reconnect the battery and power cord
4. restart as normal

Good LUCK

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