Laptop screen won't turn on

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charles - Apr 7, 2015 at 10:37 PM
xpcman Posts 19532 Registration date Wednesday October 8, 2008 Status Contributor Last seen June 15, 2019 - Apr 8, 2015 at 12:40 PM
Hello,
I put my HP dv7-316 to sleep yesterday and when I came back to turn it on the screen won't turn on, hooked it up to av external monitor and still nothing


1 reply

xpcman Posts 19532 Registration date Wednesday October 8, 2008 Status Contributor Last seen June 15, 2019 1,833
Apr 8, 2015 at 12:40 PM
I suggest you try the "hard reboot' process

1. remove the laptop battery and disconnect the power cord/charger
2. press and hold down the power switch button for 45 seconds
3. reconnect the battery and power cord
4. restart as normal

Good LUCK
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