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Locked out

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samiii - Apr 12, 2015 at 06:57 AM
Ambucias Posts 47311 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 - Apr 12, 2015 at 04:29 PM
Hello,
I lost my phone last night and need to access my yahoo and gmail accounts to change the passwords. Ironically I know the password to my yahoo but because Im using my boyfriends phone and yahoo doesnt recognise the device it wont log me in because it wants to send a message or initiate an automated call to my LOST phone. Great ey :( please help me. I need to protect my email and data on my phone asap. What can I do?


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Answer 1 / 1
Ambucias Posts 47311 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 11,166
Apr 12, 2015 at 04:29 PM
Hello

You must contact Yahoo Costumer Care using this form explaining your issue, just click on e-mail:

https://io.help.yahoo.com/contact/index?page=oops
Good luck

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