My system automatically shutdown..i don't know why
Closed
vidhi
-
May 1, 2015 at 06:44 AM
R2D2_WD Posts 3606 Registration date Monday September 1, 2014 Status Member Last seen February 20, 2017 - May 4, 2015 at 02:59 AM
R2D2_WD Posts 3606 Registration date Monday September 1, 2014 Status Member Last seen February 20, 2017 - May 4, 2015 at 02:59 AM
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2 responses
Hello,
what is your operating system?
whilst booted into your computer, download and install bluescreenview.
this will interrogate the dump file created when your PC BSOD and it will tell you the culprit.
what is your operating system?
whilst booted into your computer, download and install bluescreenview.
this will interrogate the dump file created when your PC BSOD and it will tell you the culprit.
R2D2_WD
Posts
3606
Registration date
Monday September 1, 2014
Status
Member
Last seen
February 20, 2017
155
May 4, 2015 at 02:59 AM
May 4, 2015 at 02:59 AM
Hi Vidhi,
Are you sure this is the message you get when you see the blue screen? I recommend you to enter BIOS and reset it to its default settings. If the error keeps showing while using the laptop for around 15 minutes, I would check the temperature. If the laptop is overheating, it can shut down to preserve itself. I would recommend you to enable your anti virus, update it and do a complete scan.
Hope this helps
Are you sure this is the message you get when you see the blue screen? I recommend you to enter BIOS and reset it to its default settings. If the error keeps showing while using the laptop for around 15 minutes, I would check the temperature. If the laptop is overheating, it can shut down to preserve itself. I would recommend you to enable your anti virus, update it and do a complete scan.
Hope this helps