Black screen

Closed
Rajat - Jun 3, 2015 at 12:31 AM
Computertech Posts 3569 Registration date Friday February 6, 2015 Status Moderator Last seen July 18, 2016 - Jun 3, 2015 at 03:58 AM
Hello,

I am having dell inspron 15 model no 3521. My laptop is showing a dell icon with cursor.
I tried F8 option but it didn't work.
Help me.


1 reply

Computertech Posts 3569 Registration date Friday February 6, 2015 Status Moderator Last seen July 18, 2016 898
Jun 3, 2015 at 01:17 AM
Hello Rajat,
Switch off your Laptop
Remove the battery
Press power button for 48 seconds
replace the battery
switch on the power button.
Immediately after pressing power button Tap F8 continuously until you got Safe boot screen!


Hardware Technician
1
I tried d above procedure but it didn't work
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Computertech Posts 3569 Registration date Friday February 6, 2015 Status Moderator Last seen July 18, 2016 898
Jun 3, 2015 at 02:37 AM
Did you hear any beeps?..
Remove the RAM and reseat it again!
0
No there was no beep
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Computertech Posts 3569 Registration date Friday February 6, 2015 Status Moderator Last seen July 18, 2016 898
Jun 3, 2015 at 03:02 AM
No beep.
No safe mode.
Did you install any new hardware or software to your laptop?
0
No
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