Start up HP laptop and then black screen
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Somethingwizard
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Monday June 15, 2015
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Jun 15, 2015 at 09:42 PM
R2D2_WD Posts 3606 Registration date Monday September 1, 2014 Status Member Last seen February 20, 2017 - Jun 16, 2015 at 02:42 AM
R2D2_WD Posts 3606 Registration date Monday September 1, 2014 Status Member Last seen February 20, 2017 - Jun 16, 2015 at 02:42 AM
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R2D2_WD
Posts
3606
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Monday September 1, 2014
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Jun 16, 2015 at 02:42 AM
Jun 16, 2015 at 02:42 AM
Hi Somethingwizard,
Is it possible to enter BIOS. If it is, restore it to its default settings. Is the mouse active on the black screen? Do you have a Windows installation DVD? If you do, try booting from it. If it boots normally, you may be facing a hard drive issue. If the laptop is under warranty, contact the manufacturer's support.
I leave you an article from the manufacturer's knowledge base. It may be useful to you.
https://support.hp.com/bg-en/document/c03518165
Hope this helps
Is it possible to enter BIOS. If it is, restore it to its default settings. Is the mouse active on the black screen? Do you have a Windows installation DVD? If you do, try booting from it. If it boots normally, you may be facing a hard drive issue. If the laptop is under warranty, contact the manufacturer's support.
I leave you an article from the manufacturer's knowledge base. It may be useful to you.
https://support.hp.com/bg-en/document/c03518165
Hope this helps
