Blue screen

Closed
v - Jul 7, 2015 at 10:49 PM
KY_WD Posts 2054 Registration date Thursday October 23, 2014 Status Member Last seen February 28, 2017 - Jul 9, 2015 at 09:47 AM
Hello i have laptop compaq 610 d 40 model does not load xp. When I try to install the error is i3*86 and blue screen what am I do?

1 reply

KY_WD Posts 2054 Registration date Thursday October 23, 2014 Status Member Last seen February 28, 2017 121
Jul 9, 2015 at 09:47 AM
Hello v,

The text of this error on the blue screen is crucial so you have to tell me what is the exact message that appears on your screen. Besides the "i386" showing on your screen, can you tell me what is the whole message that you get? If it is something like "Ntkrnlmp.exe Could Not Be Loaded. The Error Code Is 7" I suggest you to take a look at this article from the MicroSoft website: https://support.microsoft.com/en-us/help/318729 It might be a problem with the RAM or the BIOS. Have you made any BIOS modifications lately?
If there is any additional "stop error" that pops up, please share.

Hope this helps.

KY_WD
0