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Laptop screen goes black after inputting password

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Sengokuobi Posts 1 Registration date Thursday July 16, 2015 Status Member Last seen July 16, 2015 - Jul 16, 2015 at 04:44 AM
Computertech Posts 3569 Registration date Friday February 6, 2015 Status Moderator Last seen July 18, 2016 - Jul 16, 2015 at 06:01 AM
Morning, i have a Dell inspiron 17 with windows 8.1 installed its just over a year old and last week after a restart it loads windows fine until it asks for the final log-in password to take you to the desktop i enter the password then it goes black and all you see is a the mouse cursor which you can move about weirdly enough! system restore doesn't work but i can get in on safe mode if i do the power button reset 3 times. have tried a few solutions found online but nothing seems to work. please help!!
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Computertech Posts 3569 Registration date Friday February 6, 2015 Status Moderator Last seen July 18, 2016 892
Jul 16, 2015 at 06:01 AM
Restore did not work?
what errors it shows?
-1

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