Cannot boot up my computer in safe mode

[Closed]
Report
-
Posts
19532
Registration date
Wednesday October 8, 2008
Status
Contributor
Last seen
June 15, 2019
-
Hello, my name is Dot. I am having a problem with my home computer. When I boot up my computer, it sits on the safe mode page. And when I hit Normal Safe Mode, it start running down saying(Windows 32). I have no idea what to do. I need to get into my computer.



1 reply

Posts
19532
Registration date
Wednesday October 8, 2008
Status
Contributor
Last seen
June 15, 2019
1,921
If it's booting into "safe mode" then Windows is damaged in some way. Do you have the Windows install optical disk?
yes. Let me explain a lit further. The weather was bad at the time my computer was shutting down, and my message said, (do not cut your computer off or shut it down. It is doing updates. This will take a while). So I just push the button and it went off. But a few days later I booted up my computer and it stays in the safe mode screen.
Posts
19532
Registration date
Wednesday October 8, 2008
Status
Contributor
Last seen
June 15, 2019
1,921
You still need the Windows disk to repair the system.