Blank screen

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Naresh276 Posts 1 Registration date Saturday August 1, 2015 Status Member Last seen August 1, 2015 - Aug 1, 2015 at 05:02 AM
KY_WD Posts 2054 Registration date Thursday October 23, 2014 Status Member Last seen February 28, 2017 - Aug 6, 2015 at 05:02 AM
I have dell inspiron 4010, I am facing blank screen problem. Pressing of power button for with battery removed worked. 2-3 times, I changed ram also still problem persists. I want solution. Please suggest me

1 reply

KY_WD Posts 2054 Registration date Thursday October 23, 2014 Status Member Last seen February 28, 2017 120
Aug 6, 2015 at 05:02 AM
Hello Naresh276,

When you plug the charger into the jack, can you see the light blinking or just everything remains calm and nothing can be heard from the fan or the hard drive?
If you can't and the warranty of your laptop has expired I suggest you to take out the hard drive and try to connect it to another computer through SATA-USB cable. If the HDD doesn't spin at all, anywhere, then it has failed mechanically and needs replacement.
If your hard drive spins up on a different computer and it is recognized there, but cannot power up on your laptop, then the problem is hiding probably in the power supply unit on your motherboard. You could bring your laptop to a technician to make a test of the power connector and/or the power jack center because they might have got damaged.

Hope this helps.
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