Hp notebook black screen
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qadhafijnr
-
Aug 12, 2015 at 04:45 AM
sanayajefferson
sanayajefferson
- Posts
- 9
- Registration date
- Monday August 3, 2015
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- August 21, 2015
1 reply
sanayajefferson
Aug 17, 2015 at 07:08 AM
- Posts
- 9
- Registration date
- Monday August 3, 2015
- Status
- Member
- Last seen
- August 21, 2015
Aug 17, 2015 at 07:08 AM
Hi
Follow these guidelines and resolve the problem:
1. Turn off the operating system.
2. Remove all peripheral devices and remove all USB devices and media cards.
3. Detach the AC power adapter
4. Remove the battery
5. Press and hold the power button for at least 15 seconds.
6. To drain any residual power, reconnect the AC power adapter, but do not connect the battery.
7. Turn on the computer.
If this resolved the issue, you do not need to continue troubleshooting.
Follow these guidelines and resolve the problem:
1. Turn off the operating system.
2. Remove all peripheral devices and remove all USB devices and media cards.
3. Detach the AC power adapter
4. Remove the battery
5. Press and hold the power button for at least 15 seconds.
6. To drain any residual power, reconnect the AC power adapter, but do not connect the battery.
7. Turn on the computer.
If this resolved the issue, you do not need to continue troubleshooting.
