Hp notebook black screen

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Hp notebook black screen

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qadhafijnr - Aug 12, 2015 at 04:45 AM
sanayajefferson

Posts: 9
Registration date: Monday August 3, 2015
Status: Member
Last seen: August 21, 2015

- Aug 17, 2015 at 07:08 AM

my hp notebook goes to black screen when I turn it on but can hear to sound of windows

Hp notebook black screen
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sanayajefferson · Answer 1 · 2015-08-17T07:08:22-0400

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sanayajefferson

Posts: 9
Registration date: Monday August 3, 2015
Status: Member
Last seen: August 21, 2015

Aug 17, 2015 at 07:08 AM

Hi

Follow these guidelines and resolve the problem:

1. Turn off the operating system.
2. Remove all peripheral devices and remove all USB devices and media cards.
3. Detach the AC power adapter
4. Remove the battery
5. Press and hold the power button for at least 15 seconds.
6. To drain any residual power, reconnect the AC power adapter, but do not connect the battery.
7. Turn on the computer.
If this resolved the issue, you do not need to continue troubleshooting.

Hp notebook black screen

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