External HD recognized, not appearing

[Closed]
Report
Posts
1
Registration date
Saturday August 15, 2015
Status
Member
Last seen
August 15, 2015
-
Posts
98
Registration date
Wednesday January 21, 2015
Status
Member
Last seen
March 28, 2017
-
Hi all,

I bought a new external hard drive the other day and connected it to my Toshiba laptop (Windows 7 Home Premium, 64-bit) and the laptop recognized the device and everything was working properly. I transferred some files to the external HD and then plugged it into another device to use the files and the files did not show up. I then connected the external HD back to my laptop and it was recognized (made the connection noise) and the device powered up, but it is not showing up in My Computer. I then checked in Device Manager and under 'Disk Drives' the external HD is listed with up to date drivers, though, in Disk Management, I don't see the device listed there.

Any thoughts as to what I can do to access the external HD on my laptop? I am currently running a scan on Testdisk 7 to ensure no files are damaged and such.

Thank you!

2 replies

Posts
19532
Registration date
Wednesday October 8, 2008
Status
Contributor
Last seen
June 15, 2019
1,912
Just what was the "another device"?
Posts
98
Registration date
Wednesday January 21, 2015
Status
Member
Last seen
March 28, 2017
18
Right click on my computer
Choose MANAGE
Then find DISK MANAGEMENT
You should see your ext hard drive under the list.
Right click on it, and choose CHANGE DRIVE LETTER
Choose anything, but I recommand something higher than M: