External HD recognized, not appearing

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mbertini44 Posts 1 Registration date Saturday August 15, 2015 Status Member Last seen August 15, 2015 - Aug 15, 2015 at 08:14 AM
jollym124 Posts 98 Registration date Wednesday January 21, 2015 Status Member Last seen March 28, 2017 - Aug 18, 2015 at 01:50 AM
Hi all,

I bought a new external hard drive the other day and connected it to my Toshiba laptop (Windows 7 Home Premium, 64-bit) and the laptop recognized the device and everything was working properly. I transferred some files to the external HD and then plugged it into another device to use the files and the files did not show up. I then connected the external HD back to my laptop and it was recognized (made the connection noise) and the device powered up, but it is not showing up in My Computer. I then checked in Device Manager and under 'Disk Drives' the external HD is listed with up to date drivers, though, in Disk Management, I don't see the device listed there.

Any thoughts as to what I can do to access the external HD on my laptop? I am currently running a scan on Testdisk 7 to ensure no files are damaged and such.

Thank you!

2 replies

xpcman Posts 19532 Registration date Wednesday October 8, 2008 Status Contributor Last seen June 15, 2019 1,830
Aug 16, 2015 at 09:54 PM
Just what was the "another device"?
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jollym124 Posts 98 Registration date Wednesday January 21, 2015 Status Member Last seen March 28, 2017 23
Aug 18, 2015 at 01:50 AM
Right click on my computer
Choose MANAGE
Then find DISK MANAGEMENT
You should see your ext hard drive under the list.
Right click on it, and choose CHANGE DRIVE LETTER
Choose anything, but I recommand something higher than M:
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