External HDD not recognised on my computer.

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Izzi17 Posts 2 Registration date Monday May 18, 2015 Status Member Last seen May 18, 2015 - May 18, 2015 at 12:56 AM
JohnEltin Posts 3 Registration date Thursday April 7, 2016 Status Member Last seen August 12, 2017 - Apr 21, 2016 at 07:56 PM
I have a Asus that runs on Windows 8.1 and an external Touro Hard Disk Drive.
I plugged it in one day and it's not showing up on computer. Well it's only showing up as Local Disk (E:). It would normally show up as Izzy's HDD. In my Device Manager it is showing up in my Disk drives as HGST Touro Mobile 3.0 SCSI Disk Device. But under my Computer Management- Storage- Disk Management, nothing is there.
I need help with how can get into my HDD. I have a lot of things stored on there and I don't know what went wrong.

Thank you for any help I can get or if you need more info please let me know.

3 responses

Computertech Posts 3569 Registration date Friday February 6, 2015 Status Moderator Last seen July 18, 2016 893
May 18, 2015 at 01:11 AM
Hello Izzi17,
Did you see whether your hard disk is recognized in BIOS?...
Try to post the images of your my computer,
device manager and disk management..
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Izzi17 Posts 2 Registration date Monday May 18, 2015 Status Member Last seen May 18, 2015
May 18, 2015 at 01:52 AM
I'm not very good with computers, so I have no idea what BIOS is, can you explain so I can check?!
It's not allowing me to post pictures of my computer, device manager and disk management. :/
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