Installed relytec keylogger,deleted taskbar [Closed]

Report
Posts
1
Registration date
Monday August 24, 2015
Status
Member
Last seen
August 24, 2015
-
Posts
47858
Registration date
Monday February 1, 2010
Status
Moderator
Last seen
October 22, 2020
-
so i got relytec keylogger and when i installed it it removed my taskbar my desktop and my task manager crashes on startup and windows key wont work, malwarebytes cant find it, what do i do? PLEASE HELP ME

1 reply

Posts
47858
Registration date
Monday February 1, 2010
Status
Moderator
Last seen
October 22, 2020
10,390
To help you and prescribe the remedy, I must make a diagnostic and to do so, I require a report.

1. Open this link and download ZHPDiag2 :
https://www.nicolascoolman.com/fr/download/zhpdiag/
(Don't be alarmed is the site is in French, it sometimes happens, the tool will take your system language and allow the download if you get a warning message, ignore it.) Click on the download button

2. Save the file on your Desktop.

3. Double click on ZHPDiag.exe and follow the installation instructions.

(For Vista, Win 7 and 8 users, click right to ensure you execute with admin right)

4. Double click on the short cut ZHPDiag on your Destktop.

5. Click on Full.

Wait for the tool to finished (maybe a long time)

6. Close ZHPDiag.

7. To transmit the report, click on this link :

https://authentification.site

8. Search the directory where you installed ZHPDiag (usually C:\desktop\zhpdiag.txt).
9. Copy the url link obtained from Speedyshare and paste it here in your reply.
Ambucias
Moderator and Virus/Security Contributor