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Computer dead

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warwickmccarthy Posts 1 Registration date Tuesday August 25, 2015 Status Member Last seen August 25, 2015 - Aug 25, 2015 at 12:19 PM
 warwick mccarthy - Aug 27, 2015 at 03:42 AM
Hello,
I have 19 volts at the exit of my charger where it connects to laptop . I have no indication lights whatsoever for about an hour when I then get a 5 flashing light in repetitive groups of three. It appears to be the A/C light flashing. The screen remains blank when I press the start button and the computer appears totally dead.
I tried removing the battery same result I tried removing A/C and battery pressing and holding start for 45 secs no result . Can anyone please help me ?

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2 responses

Answer 1 / 2
xpcman Posts 19528 Registration date Wednesday October 8, 2008 Status Contributor Last seen June 15, 2019 1,824
Aug 25, 2015 at 01:59 PM
You watched it for an entire hour? That's more patience than I have.

What are the hardware details like make and model?
Answer 2 / 2
warwick mccarthy
Aug 27, 2015 at 03:42 AM
First let me thank you for your reply and interest both are greatly appreciated. The laptop is a Dell XPS L502x with an intel core i7 processor running windows 7 home premium

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