I did empty my cache and I cannot use the free tool because I have a Mac. It is not a computer problem I think because I cannot get in Facebook with my Mac or with my PC. It's really a problem with Facebook but I can't get in to ask for help
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I'm hanging in there, it's just frustrating because I love going on Facebook and talking to friends. Plus I have lots of photos there that are important to me. No devices logged into my account. Something weird happened a few days before I got cut out though. I started getting commercials in my feed (not on the side). when I would close them they would asked why. Then one day I got fed up and clic on the square that asked "do you know why you are getting these commercials" and it said that it wanted to just offer me stuff and if I wanted I could control which I could receive or not. BTW no one I know ever had any ads on their feed. I got fed up and unfollow all of them (entretainement included Elton John and Sting, Health included how to loose weight how to get rid of wrinkle etc.... I unfollowed all 240 some boxes. Then a few days later, no more Facebook. You think it has something to do with it?