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Black screen

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Angie - 20 Sep 2015 à 16:54
 Blocked Profile - 20 Sep 2015 à 17:21
Hello,
I have a toshiba laptop and it worked fine up until last night after we turned it off we tried turning it on again and it powers up but the screen doesn't come off black I tried the tricks u suggested on here like unplugging and taking out the battery but it's not turning the screen on. Any other ideas?

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Blocked Profile
20 Sep 2015 à 17:01
Hello,

have you discharged the battery by holding the power button for 20 seconds?

You could also try reseating the memory modules.

sometimes when theres a faulty module, the laptop won't start.
Angie
20 Sep 2015 à 17:08
I tried the power button and the laptop is turning on but screen is still black how do I reset the memory module?
Blocked Profile > Angie
20 Sep 2015 à 17:21
Flip the laptop over, unscrew the flap and you'll see the memory modules in there.

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