Cannot see a printer on a Windows XP Home network [Solved/Closed]

Jimmy - Oct 7, 2015 at 08:09 AM - Latest reply: Jim4CCM 2 Posts Wednesday October 7, 2015Registration date October 7, 2015 Last seen
- Oct 7, 2015 at 10:15 PM
Cannot connect to a printer on a Windows XP PC to a Windows Vista Laptop.

The Canon MP490 Series Printer is working connected to a USB on a Windows XP PC but I can see it but not connect to it on my Windows Vista Laptop
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4 replies

BrianGreen 963 Posts Saturday January 17, 2015Registration dateModeratorStatus July 17, 2018 Last seen - Oct 7, 2015 at 08:07 PM
0
Thank you
Hi Jimmy,

Just a few questions to start with ...

Have you enabled printer and file sharing on the XP machine?
Have you installed the printer in your laptop? this would need to be installed as a network printer on the laptop and connecting to the XP machine,
The printer might be trying to use the wrong port on your laptop. It needs to know its sending via the network rather than the USB port.

Of cause (and I know you know this, but its surprising how many dont ... the XP machine needs to be on (and not hibernating or sleeping) when trying to use the printer from the laptop.

Let me know how you get on.
Jim4CCM 2 Posts Wednesday October 7, 2015Registration date October 7, 2015 Last seen - Oct 7, 2015 at 09:40 PM
First a little history. I build PCs on the side so of course I file and printer share. Not the issue. On the windows XP desktop I installed the printer from a file from Canon. No problem.
I get an 0x0000000d error. Looking it up told me to go into the registry and change a line. I changed it.There were other instructions but too much data for this little box, lol. I went into the Vista Laptop and the printer was not there. I went back to WinXP and the share was turned off. I turned it back on, no good. Finally the same website page told me to do the \\computername\printername which did not work and now does. Don't ask I was working on it since yesterday but the laptop now prints. The problem was when I could see the printer I got a 0x0000000d error printer won't connect. I could not install the software, but now it prints job done. BTW- I turn off hibernating and sleeping on all my computers.
Thanks for answering.
BrianGreen 963 Posts Saturday January 17, 2015Registration dateModeratorStatus July 17, 2018 Last seen - Oct 7, 2015 at 10:01 PM
Good to see you got it sorted. And thanks for detailing your solution. Hopefully this will help others in a similar situation.
Jim4CCM 2 Posts Wednesday October 7, 2015Registration date October 7, 2015 Last seen - Oct 7, 2015 at 10:15 PM
U R Welcome.