Dell showing error 16 code and storage failure

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DCHILLER - Oct 8, 2015 at 06:21 PM
BrianGreen Posts 1010 Registration date Saturday January 17, 2015 Status Moderator Last seen September 30, 2021 - Oct 8, 2015 at 11:22 PM
Hello,


i am using a dell laptop i try to turn on it refuseto boot rather showing me error 16 storage failure pls wht do i do

1 reply

BrianGreen Posts 1010 Registration date Saturday January 17, 2015 Status Moderator Last seen September 30, 2021 149
Oct 8, 2015 at 11:22 PM
Hi DCHILLER,

This is usually as a result of a hard drive failure. I hope you make regular backups.

You can check if the drive has failed with a program called ChristalDiskInfo. Google it and you should see links to download an ISO. Burn this to a DVD and then put it in the failing machine. Now boot from the disk (hit [F12] on boot and then choose your DVD drive as the boot device) and follow any instructions. It will take a few minutes to check and will come up with a report of the drive is good or bad.

Its some time since I used this tool, but if you have problems get back to me and I will go into more detail.

Let us know how you get on.
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