Computer screen showing black

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jadge - Oct 14, 2015 at 07:12 AM
KY_WD Posts 2054 Registration date Thursday October 23, 2014 Status Member Last seen February 28, 2017 - Oct 14, 2015 at 11:00 AM
I have a problem with my dell vostro pc it stated shouting down on its own but now it has even stopped showing on the screen when I turn it on. When I try to turn it on its showing a black screen and the above lights are turned on but the one on the middle its blinking but the other two are just on just within one minute seconds it turn off just without me pressing the off burtan.
Please can someone help help.

1 reply

KY_WD Posts 2054 Registration date Thursday October 23, 2014 Status Member Last seen February 28, 2017 121
Oct 14, 2015 at 11:00 AM
Hello jadge,

When you plug the charger into the jack, can you see the light blinking or just everything remains calm and nothing can be heard from the fan or the hard drive?
If you can't and the warranty of your laptop has expired I suggest you to take out the hard drive and try to connect it to another computer through SATA-USB cable. If the HDD doesn't spin at all, anywhere, then it has failed mechanically and needs replacement.
If your hard drive spins up on a different computer and it is recognized there, but cannot power up on your laptop, then the problem is hiding probably in the power supply unit on your motherboard. You could bring your laptop to a technician to make a test of the power connector and/or the power jack center because they might have got damaged.

Cheers.
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