Toshiba ( 2 mo old) reboot error message no response

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My brand new Toshiba ( 2 mo old) just freaked out with reboot message. I have gotten to the HD recovery option. It has a yes buttom and a no button. Yes is highlighted, and I push enter, click etc.....NOTHING!!!!
It will not work. Any advice?


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Posts
47366
Registration date
Monday February 1, 2010
Status
Moderator
Last seen
September 1, 2021
11,364
Hello,

A Toshiba, you have my sympathy.

The laptop is only two months old and you have a year warranty. You may have purchased a lemon. Why should you bother to fix something which may again fail. Take it back for an exchange.

Good luck