Laptop wont read any dvd

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Tan066 Posts 1 Registration date Saturday November 28, 2015 Status Member Last seen November 28, 2015 - Nov 28, 2015 at 09:34 AM
jack4rall Posts 6428 Registration date Sunday June 6, 2010 Status Moderator Last seen July 16, 2020 - Nov 28, 2015 at 10:25 PM
Hi my laptop wont read any dvd how to i fix this pls
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jack4rall Posts 6428 Registration date Sunday June 6, 2010 Status Moderator Last seen July 16, 2020
Nov 28, 2015 at 10:25 PM
Hello,

Try this 1

If your DVD-Drive is having an issue in reading the CD\DVD then

1) Click on the below link and follow the instructions

https://support.microsoft.com/en-us/help/2970908/how-to-use-microsoft-easy-fix-solutions

2) If the problem still exists then try cleaning the drive lens. Click on the

below link and follow the instructions.

https://ccm.net/faq/2917-lens-cleaners

3) Update the firmware.

Good Luck
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