Laptop wont read any dvd

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Tan066 Posts 1 Registration date Saturday 28 November 2015 Status Member Last seen 28 November 2015 - 28 Nov 2015 à 09:34
jack4rall Posts 6428 Registration date Sunday 6 June 2010 Status Moderator Last seen 16 July 2020 - 28 Nov 2015 à 22:25
Hi my laptop wont read any dvd how to i fix this pls
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jack4rall Posts 6428 Registration date Sunday 6 June 2010 Status Moderator Last seen 16 July 2020
28 Nov 2015 à 22:25
Hello,

Try this 1

If your DVD-Drive is having an issue in reading the CD\DVD then

1) Click on the below link and follow the instructions

https://support.microsoft.com/en-us/help/2970908/how-to-use-microsoft-easy-fix-solutions

2) If the problem still exists then try cleaning the drive lens. Click on the

below link and follow the instructions.

https://ccm.net/faq/2917-lens-cleaners

3) Update the firmware.

Good Luck