Hp screen remains black after opening

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otokoma Posts 1 Registration date Monday January 11, 2016 Status Member Last seen January 12, 2016 - Jan 12, 2016 at 12:04 AM
KY_WD Posts 2053 Registration date Thursday October 23, 2014 Status Member Last seen February 28, 2017   - Jan 12, 2016 at 08:25 AM
My Hp pavilion dv6 lights are on fun working produce sounds bt screen remains black,It switched off normally bt screen remained black after putting on......i have tried almost everything please help
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KY_WD Posts 2053 Registration date Thursday October 23, 2014 Status Member Last seen February 28, 2017   122
Jan 12, 2016 at 08:25 AM
Hello otokoma,

Can you, please share what steps have you performed to resolve the issue? Did you connect your laptop to an external monitor to see if it will give a signal? If you did, then could you see something on it or not?
If you didn't, then the problem that you have may be due to the failure of the video chip. Sometimes, after much of a use and less cooling the graphics processor, which is responsible for video signal transmission get unsolders, the thermic paste goes away and it gets unsoldered, therefore the screen doesn't show anything. If you possess knowledge of notebooks' hardware you can change the paste yourself by opening the laptop and check if the chipset that is next to the processor has got unsoldered or you can bring your laptop to a technician to get it soldered again.

Hope this helps. Cheers.
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