Forgotten Secret Question

Closed

Dreams - Jan 14, 2016 at 01:26 AM
Dreams - Jan 15, 2016 at 03:24 AM

Greetings Brenda,

I'm encountering the problem related to secret question in my gmail account as I have forgotten it, It will be your pleasure if you can sort out of this problem, as I still remember my username and password!
Please, can I have it back. Hope to hear from you soon.
Thanks for your time, your help will be greatly appreciated!

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1 reply

Answer 1 / 1

Ambucias Posts 47357 Registration date Monday February 1, 2010 Status Moderator Last seen September 1, 2021 11,236
Jan 14, 2016 at 04:34 AM

Hello Brenda

If you remember your user name and password you need not to answer secret question to access your account.

Dreams
Jan 15, 2016 at 03:24 AM

Thanks for looking into this matter, but I don't know why am I been asked *secret question* as I am still enable to login ( Login but been asked Verify it's you and can't accessed my account) don't know why this problem is occurring!
As I mentioned it before I forgot my Secret question!
I highly appreciate you and your community!
Sorry for the trouble, hope it will soon be solved!

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