Can't log in

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Kathleen Flanagan - Feb 13, 2016 at 02:56 PM
xpcman Posts 19530 Registration date Wednesday October 8, 2008 Status Contributor Last seen June 15, 2019 - Feb 13, 2016 at 03:05 PM

Hello,

I can not log into Facebook. Everytime I try a popup comes up saying I have malware and to install some off the wall system to clean it. I have Norton and it keeps rejecting all of them but I still can't get into my account from my home page. What do I do to get in?

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1 response

Answer 1 / 1

xpcman Posts 19530 Registration date Wednesday October 8, 2008 Status Contributor Last seen June 15, 2019 1,826
Feb 13, 2016 at 03:05 PM

You probably have a malware infection. I suggest you run ADWcleaner:

https://ccm.net/downloads/security-and-maintenance/6911-adwcleaner/#q=adw&cur=4&url=%2F

Good luck

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