Recover account

Closed
Angelaroselopez - Mar 31, 2016 at 11:04 AM
Ambucias Posts 47310 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 - Mar 31, 2016 at 06:14 PM
Hello,

I need help recover my yahoo account the phone number was disconnected and I can't recover my yahoo account can anyone help me

4 responses

BunoCS Posts 15495 Registration date Monday July 11, 2005 Status Moderator Last seen October 23, 2024 1,533
Mar 31, 2016 at 11:25 AM
Hello,

When is the last time you successfully accessed your account? If there is no activity on an account for 30 days or more, it is automatically deleted from the server.
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Angelaroselopez
Mar 31, 2016 at 01:33 PM
It has been 2 yrs because someone changed my password n put a new phone number
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Ambucias Posts 47310 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 11,162
Mar 31, 2016 at 04:35 PM
2 years and only now you decide to recover it ! Strange ! Is this an urgent matter?

How do you know that someone changed the password ?
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Angelaroselopez29
Mar 31, 2016 at 05:47 PM
Do you think I'm stupid or what ? I used a public computer in a library because I received messages from my own business email I login 2 yrs ago n changed the password now it's says the password is a old password I ain't stupid if the timed computer ran out of time and I wasn't able to log out then who ever used that computer was able to hack into my account. And I won't be asking for help ? Because someone is sending me emails through my yahoo account.
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Ambucias Posts 47310 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 11,162
Mar 31, 2016 at 06:14 PM
You first said : yahoo account the phone number was disconnected

Now you say: I used a public computer in a library

and: I login 2 yrs ago n changed the password

Now you also say: who ever used that computer was able to hack into my account


This all very confusing

If you really believe that your account was hacked, the hacker was able to change your recovery address. Hence, there is nothing you can do to recover it.

Regards
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