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Security question is not offered

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Mojgan - 31 May 2016 à 07:09
Ambucias Posts 47312 Registration date Monday 1 February 2010 Status Moderator Last seen 28 March 2026 - 1 Jun 2016 à 05:05
Hello,


I want to recover my yahoo email address, I do not remember my alternate email address or phone number but I can answer security questions. The problem is that yahoo does not offer me security question way and only insists on alternative address. Actually my alternate email is an old google account.
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2 responses

Réponse 1 / 2
Ambucias Posts 47312 Registration date Monday 1 February 2010 Status Moderator Last seen 28 March 2026 11,166
31 May 2016 à 16:57
Did you register a secret question when you created the account?
Mojgan
1 Jun 2016 à 01:05
Yes, I did. I also used to recover it by the questions.
Réponse 2 / 2
Ambucias Posts 47312 Registration date Monday 1 February 2010 Status Moderator Last seen 28 March 2026 11,166
1 Jun 2016 à 05:05
Hello
The solution to your issue is provided in this CCM « How-to » article :

“Yahoo Mail How to Recover Your Account”

Click on the following link to view the How-to:
https://ccm.net/faq/36332-how-to-recover-your-yahoo-mail-account
Good luck

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