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Security question is not offered

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Mojgan - May 31, 2016 at 07:09 AM
Ambucias Posts 47310 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 - Jun 1, 2016 at 05:05 AM
Hello,


I want to recover my yahoo email address, I do not remember my alternate email address or phone number but I can answer security questions. The problem is that yahoo does not offer me security question way and only insists on alternative address. Actually my alternate email is an old google account.

2 responses

Answer 1 / 2
Ambucias Posts 47310 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 11,164
May 31, 2016 at 04:57 PM
Did you register a secret question when you created the account?
0
Mojgan
Jun 1, 2016 at 01:05 AM
Yes, I did. I also used to recover it by the questions.
0
Answer 2 / 2
Ambucias Posts 47310 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 11,164
Jun 1, 2016 at 05:05 AM
Hello
The solution to your issue is provided in this CCM « How-to » article :

“Yahoo Mail How to Recover Your Account”

Click on the following link to view the How-to:
https://ccm.net/faq/36332-how-to-recover-your-yahoo-mail-account
Good luck
0

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