Password problem

[Closed]
Report
-
Posts
233
Registration date
Thursday April 2, 2009
Status
Member
Last seen
July 16, 2009
-
Hello,
i've received and e-mail telling me that someone might have been accessing my e-mail acount. so i decided to change my password. i've changed to a 18 characters password. the thing is, when i was changing my password they let me put a 18 characters pass, but now, when i try to login they only accept 16 characters. then i tried the password recover question but for some reason my answer (wich i know it is correct) isn't accepted. i have downloaded some programs to recover passwords but they can only work when it (password) was stored in the computer. i really need help, i've the most important business in my e-mail acount and i can't afford loosing them

2 replies

Posts
233
Registration date
Thursday April 2, 2009
Status
Member
Last seen
July 16, 2009
11
the best solution would be to contact the email host support directly and explain the situation, as you may have been victim of a email password scam, they trick people into changing passwords etc and steal your account.
thank you so much for your help. i've followed your advise, now it's just a matter of waiting for hotmail's answer (something i'm not quite sure that might happen)
thank you
Posts
233
Registration date
Thursday April 2, 2009
Status
Member
Last seen
July 16, 2009
11
no problem, a friend of mine had a similar issue and it took about 7 days for them to reply with his password info etc.