Gmail account is disabled

Closed
Sam - Jun 27, 2016 at 03:08 AM
Ambucias Posts 47310 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 - Jun 27, 2016 at 05:59 AM
Hello,
I must say that I am going through tough time in my life as i have lost most of my important contacts and documents by disabling the account ***@***. I am the account holder and I dont know who has hacked the account and why itsnot been able to get activated. I have tried all the possible ways and means by the help of google email support but everything is in vain. Unfortunately I havent updated the recent contact number and the email id. The contact details that i had given years back does not work now. I am desperately looking for customer support to retrieve my account otherwise I am lost.

Thank you,

Santhosh Thomas


1 response

Ambucias Posts 47310 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 11,164
Jun 27, 2016 at 05:59 AM
Hi Santosh

The way you explain the situation is confusing.

Was your account disabled by you or was it hacked?

If you believe that is was hacked, how do you know it was hacked?

If you have not updated your alternate e-mail address or phone number, Gmail will not be able to send you a reset code.
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