I need to reformat [Solved/Closed]

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- - Latest reply: Helper.NeedHelp
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- Jul 24, 2016 at 02:46 AM
wife forgot her administrator password and I need to reformat hd but am listed as user only.
I have tried f8 tab to advanced options but no joy.
help
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What windows is it?
Helper.NeedHelp
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For windows 8 and 10 = Hold shift and click restart
Then click troubleshoot
And you will find the "reset your pc" button.

Hoped this helped.
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Windows 7
Helper.NeedHelp
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ok
Helper.NeedHelp
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what company made the computer? as in dell
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1. Download and install Windows 7 Password Genius on another accessible computer.

2. Create a password reset disk through USB device or CD/DVD.
Insert writable USB device or CD/DVD-ROM to accessible computer and click Begin burning, wait few minutes until burning successfully.




3. Set the locked computer boot from USB device or CD/DVD.

How to Set Computer Boot from USB Device
How to Set Computer Boot from CD/DVD-ROM



4. Boot the locked computer from USB device or CD/DVD.

5. Remove Windows 7 forgotten password or create new account for Windows 7. You can choose a user account, and click Reset Password to remove password for selected account. Or you can click Add User to create new user account for Windows 7 system.



6. Get in Windows 7 computer without password or with new administrator. Click "Reboot" button and exit the removal drive, then successfully access locked Windows 7 computer.
Helper.NeedHelp
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Hope this helps!