Dell laptop screen turns off when using.
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ExpertKiD
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1
Registration date
Tuesday 2 August 2016
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2 Aug 2016 à 22:15
R2D2_WD Posts 3606 Registration date Monday 1 September 2014 Status Member Last seen 20 February 2017 - 3 Aug 2016 à 06:26
R2D2_WD Posts 3606 Registration date Monday 1 September 2014 Status Member Last seen 20 February 2017 - 3 Aug 2016 à 06:26
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R2D2_WD
Posts
3606
Registration date
Monday 1 September 2014
Status
Member
Last seen
20 February 2017
155
3 Aug 2016 à 06:26
3 Aug 2016 à 06:26
Hi ExpertKiD,
It looks like an overheating issue. The system shuts down to preserve itself and can be manually turned on. I would recommend you to download a temperature measuring tool. If all seems fine, open the Control Panel and look for the Power Management. Make sure the High Performance option is selected.
If the issue persists, I strongly recommend you to contact the seller. I presume the laptop is under warranty.
Hope this helps
It looks like an overheating issue. The system shuts down to preserve itself and can be manually turned on. I would recommend you to download a temperature measuring tool. If all seems fine, open the Control Panel and look for the Power Management. Make sure the High Performance option is selected.
If the issue persists, I strongly recommend you to contact the seller. I presume the laptop is under warranty.
Hope this helps