My Sony Vaio laptop won't reset

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ijalb99 - Aug 2, 2016 at 11:39 AM
xpcman Posts 19530 Registration date Wednesday October 8, 2008 Status Contributor Last seen June 15, 2019 - Aug 2, 2016 at 01:47 PM
Hello,
I have tried to reset my Sony Vaio Laptop to factory settings but it says that it is "Unable to reset." It says "A required drive partition is missing." I am not really sure what this means, and I really need to reset this laptop. Whenever I turn it on, websites keep popping up insessently, and I've gone through all the programs saved onto my computer and I've deleted all the foreign ones, but I could not delete some of them, and I think they are the ones causing the trouble. I just want my computer to work, I do not care what happens to anything I have on it.

1 response

xpcman Posts 19530 Registration date Wednesday October 8, 2008 Status Contributor Last seen June 15, 2019 1,833
Aug 2, 2016 at 01:47 PM
The "A required drive partition is missing" message indicates that at sometime you erased the the "hidden partition" where the restore data was stored.

You only option is to have a local PC repair shop re-install Windows for you.

Good Luck
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