Error not less or equal ntoskrnl.exe

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Anaise - Aug 15, 2016 at 06:52 PM
kmi187 Posts 29 Registration date Saturday August 20, 2016 Status Member Last seen October 30, 2019 - Aug 26, 2016 at 09:54 AM
Hello,

I have a big problem concerning this error, I get a blue screen with error NOT_LESS_OR_EQUAL and then the pc restarts its self. It's being a nightmare to me, i have all drivers updated and i even deleted Avast and kept running on windows defender because I thought maybe it was Avast, but it's not. And after I installed BlueScreen view I got this report:
Dump File : 081516-27812-01.dmp
Crash Time : 15/08/2016 23:18:54
Bug Check String : IRQL_NOT_LESS_OR_EQUAL
Bug Check Code : 0x0000000a
Parameter 1 : 0x83800000
Parameter 2 : 0x00000002
Parameter 3 : 0x00000000
Parameter 4 : 0x82982693
Caused By Driver : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+117f2c
File Description : NT Kernel & System
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 10.0.10586.545 (th2_release.160802-1857)
Processor : 32-bit
Crash Address : ntoskrnl.exe+117f2c
Stack Address 1 : ntoskrnl.exe+11a693
Stack Address 2 : iaStorA.sys+a9099
Stack Address 3 : iaStorA.sys+a8dbe
Computer Name :
Full Path : C:\WINDOWS\Minidump\081516-27812-01.dmp
Processors Count : 4
Major Version : 15
Minor Version : 10586
Dump File Size : 150 076
Dump File Time : 15/08/2016 23:20:20
If anyone can help me please??? Thank you all. I have windows 10.

1 response

xpcman Posts 19528 Registration date Wednesday October 8, 2008 Status Contributor Last seen June 15, 2019 1,824
Aug 15, 2016 at 09:46 PM
I suggest you back-up your data files and re-install Windows.
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Can you suggest how do I reinstall it, but without a DVD or USB cause I installed windows 10 when it was free by upgrading my windows 8 to 10. Thank you.
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kmi187 Posts 29 Registration date Saturday August 20, 2016 Status Member Last seen October 30, 2019 2 > Anaise
Aug 20, 2016 at 11:17 PM
If your computer came with windows 8, it means it has a UEFI Bios. If you already had windows 10 activated and working (upgrade doesn't matter), the windows product key will be in your UEFI bios. So after backing up your data, you can do a clean windows 10 install and it will be activated, that is if the laptop is connected to the internet during the installation. If not it should activate the next time it connects to the internet.

However, I'm not sure how quickly your system blue screens, but if you can still get to the desktop for a while, it may be worth to re-install the Intel Smart Response Technology drivers for your system. Because that's the driver that has an issue and causes your system to crash (iaStorA.sys) is the ISRT driver.
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Anaise > kmi187 Posts 29 Registration date Saturday August 20, 2016 Status Member Last seen October 30, 2019
Aug 25, 2016 at 06:23 PM
Thank you very much for your response
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kmi187 Posts 29 Registration date Saturday August 20, 2016 Status Member Last seen October 30, 2019 2 > Anaise
Aug 26, 2016 at 09:54 AM
You are welcome :)
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