BSOD ntoskrnl.exe [Solved/Closed]

Matt - Nov 13, 2015 at 04:48 PM - Latest reply:  Matt
- Nov 13, 2015 at 05:36 PM
Hello,

I Get the Blue screen of death every day does anyone know how to fix it?
I have windows 10 I will send you info
Thanks
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8 replies

Best answer
Ambucias 55026 Posts Monday February 1, 2010Registration dateModeratorStatus September 21, 2018 Last seen - Nov 13, 2015 at 04:55 PM
1
Thank you
Hi Matt

Download the following on your desktop:

http://www.nirsoft.net/utils/bluescreenview.zip

Unzip the file

Double click on BlueScreenView.exe

At the end of the scan, click on edit and then on select all

Go on file and click on save selected items

Save the log as bsod.txt

Open bsod.txt, copy and paste here

Thank you, Ambucias 1

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CCM has helped 1892 users this month

==================================================
Dump File : 111315-20421-01.dmp
Crash Time : 11/13/2015 2:40:14 PM
Bug Check String : MEMORY_MANAGEMENT
Bug Check Code : 0x0000001a
Parameter 1 : 00000000`00005003
Parameter 2 : fffff580`10804000
Parameter 3 : 00000000`0000f7d6
Parameter 4 : 00000ece`8001ef09
Caused By Driver : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+14e2e0
File Description :
Product Name :
Company :
File Version :
Processor : x64
Crash Address : ntoskrnl.exe+14e2e0
Stack Address 1 :
Stack Address 2 :
Stack Address 3 :
Computer Name :
Full Path : C:\Windows\Minidump\111315-20421-01.dmp
Processors Count : 8
Major Version : 15
Minor Version : 10240
Dump File Size : 284,480
Dump File Time : 11/13/2015 2:43:06 PM
==================================================
Best answer
Ambucias 55026 Posts Monday February 1, 2010Registration dateModeratorStatus September 21, 2018 Last seen - Nov 13, 2015 at 05:14 PM
1
Thank you
Thanks Matt

The issue is caused by a driver fault (ntoskrnln) which handles your memory and brings about a memory dump.

The issue was addressed by Microsoft for people experiencing a similar issue after Windows 10 update.

The following link should help you to solve the problem:

http://answers.microsoft.com/en-us/windows/forum/windows_10-hardware/high-memory-usage-by-ntoskrnlexe-system-after/81fcccdf-7f53-4750-a05e-d736e122bcf5?auth=1

Good luck and please let me know.

Ambucias
Moderator

Thank you, Ambucias 1

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CCM has helped 1892 users this month

I did the method one but nothing opens
got it never mind
Thank ill see if it works
Can I get help with another?
Ambucias 55026 Posts Monday February 1, 2010Registration dateModeratorStatus September 21, 2018 Last seen > Matt - Nov 13, 2015 at 05:26 PM
You certainly can get help with another, but you should create a new thread because I may not be able to solve it, but others may.