Password and security question

Closed
Mayra - Sep 8, 2016 at 12:17 AM
Ambucias Posts 47356 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 - Sep 8, 2016 at 06:31 AM
Hello,
My mom doesn't know her pass work and security question we try everything and nothing she really need to get her account she has alot of important stuff in there what else cant we do she can't make a new one please help


1 response

Ambucias Posts 47356 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 11,164
Sep 8, 2016 at 06:31 AM
Hello
When your mom created the account did she register an alternate email address or phone number to which she has accessed?
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