My PC wont recognize any hard drive

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dhifaaf - Sep 22, 2016 at 09:26 AM
R2D2_WD Posts 3606 Registration date Monday September 1, 2014 Status Member Last seen February 20, 2017   - Sep 26, 2016 at 03:29 AM
I just updated my pc to windows 8.1 64bit and now it wont recognize my hard drive (seagate 320GB) ive tried some ways but still it wont work. anyone knows about this? sorry for bad english.
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R2D2_WD Posts 3606 Registration date Monday September 1, 2014 Status Member Last seen February 20, 2017   155
Sep 26, 2016 at 03:29 AM
Hi dhifaaf,

You are talking about an external drive, right? Please open Disk Management and check if the drive is recognized there. Does it have a drive letter and a correct file format? Do you have important data stored on the drive and is formatting an option?
I would recommend you to test the drive on another PC and with another USB cable. If the drive is working normally, backup all data, connect the drive back on your PC and format it. If the drive is not recognized and formatting is not possible, open Device Manager and check if there is a driver compatibility issue with the USB devices. You may need to manually download Windows 8.1 drivers for your drive. Check that on the drive manufacturer’s web page.

Hope this helps

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