Screen goes black after Windows 10 loads [Closed]

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Screen goes black after Windows 10 loads [Closed]

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Russ - Sep 23, 2016 at 06:10 PM
Blocked Profile - Sep 26, 2016 at 06:17 PM

Hello,

As soon as I start my dell all in one desktop the Windows 10 logo appears start to load then screen goes black

Screen goes black after Windows 10 loads
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Blocked Profile · Answer 1 · 2016-09-23T19:11:39-0400

Answer 1 / 2

Blocked Profile
Sep 23, 2016 at 07:11 PM

Is it a new PC? Was this always a windows 10 pc?

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Russ
Sep 23, 2016 at 07:36 PM

No the computer is about 5 years old I had downloaded Windows 10 but it was working fine after I downloaded it

Blocked Profile · Answer 2 · 2016-09-26T16:58:49-0400

Answer 2 / 2

Blocked Profile
Sep 26, 2016 at 04:58 PM

If it is an upgrade to 10, it sounds like it is doing updates. Boot it up, and let it sit, make certain you have an internet connection. Does the circle spin?

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Russ
Sep 26, 2016 at 05:31 PM

The circle does spin and I have left the computer on for hours and it just stays black

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Blocked Profile
Sep 26, 2016 at 06:17 PM

As long as it keeps spinning, and the nic (network interface card) light is flashing, it is working!

Screen goes black after Windows 10 loads [Closed]

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