Starting windows stuck wont load

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laineylulu - Oct 4, 2016 at 11:26 AM
R2D2_WD Posts 3606 Registration date Monday September 1, 2014 Status Member Last seen February 20, 2017   - Oct 5, 2016 at 02:44 AM
I turned on my pc Toshiba satellite and its stuck on black screen with the starting windows logo and cant move past it.
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2 responses

ShadowDragon2016 Posts 2 Registration date Wednesday October 5, 2016 Status Member Last seen October 5, 2016
Oct 5, 2016 at 12:38 AM
What is its exact model? And what is its operating system?

Try this, unplug the charger, and take out the battery. hold the power button for 1 minute, then release it. leave it like that for 5 mins then hold the power button again for 1 minute,then release, ONLY PLUG THE CHARGER in, and press the power button, and see if it powers on, if it does, leave it like that for 5-10 minutes, then put battery in. If that does not work let me know!


Shadow Dragon
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R2D2_WD Posts 3606 Registration date Monday September 1, 2014 Status Member Last seen February 20, 2017   155
Oct 5, 2016 at 02:44 AM
Hi laineylulu,

I recommend you to restart the PC and open the BIOS menu. Check if the hard drive is correctly recognized. It seems that there may be an issue with Windows booting which may be caused by boot error or a hard drive issue. If you have a Windows installation device, boot from it and select the Repair option. It should fix error without harming the stored data. If you do not have important files in the primary partition, doing a clean install is a good option too.

Hope this helps

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