Nothing shows up

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Sarah - Oct 4, 2016 at 10:01 PM
R2D2_WD Posts 3606 Registration date Monday September 1, 2014 Status Member Last seen February 20, 2017   - Oct 5, 2016 at 04:18 AM
Hello,

My uncle has recently given me his computer that was just installed with windows 10. However when I click on any icon from the menu bar nothing pops up. Just the desktop background. What do I do?

1 response

R2D2_WD Posts 3606 Registration date Monday September 1, 2014 Status Member Last seen February 20, 2017   155
Oct 5, 2016 at 04:18 AM
Hi Sarah,

Do you mean the Start Menu bar? None of the installed application work? Are you using the PC as an Administrator? If not, you may not have permission to run some programs. Have you checked if the internet browsers are working normally? Can you attach a screenshot in order to give us some details about the issue?
In general, if you were using the PC with another Windows version and you have installed Windows 10 over it, you need to reinstall all software.

Hope this helps

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