Forgot my security question answer

Closed
Shelly - Oct 5, 2016 at 05:38 PM
Ambucias Posts 47310 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 - Oct 6, 2016 at 05:58 AM
Hello,

I have forgotten the answer to my security question & that is the only way I can recover my account. Is there a different question? I tried all I thought it could be & still no success.
Thank you.
Shelly
***@***

2 responses

Ambucias Posts 47310 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 11,164
Oct 5, 2016 at 06:05 PM
Hello
When you created the account did you register an alternate email address or phone number to which you have accessed?

When is the last time you successfully accessed your account?

Regards
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I was able to login yesterday afternoon & then my phone had to be factory reset & I finally figured out my password but then there was to much activity at that point & wanted my security question anyway. No unfortunately, I don't have another email or phone attached.
Thanks Shelly
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Shelly- Oct 5, 2016 07:22PM
I was able to login yesterday afternoon & then my phone had to be factory reset & I finally figured out my password but then there was to much activity at that point & wanted my security question anyway. No unfortunately, I don't have another email or phone attached.
Thanks Shelly
Reply - Edit
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Ambucias Posts 47310 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 11,164
Oct 6, 2016 at 05:58 AM
Sorry Shelly but recovering your account is impossible.
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