Window explorer stopped working and black screen

Closed
Law - 16 Oct 2016 à 11:43
 Law - 17 Oct 2016 à 06:59
Hello,

I'm using Compaq Presario CQ40. The above condition happened after i was using the laptop normally for more than 1 hour. After that, I tried a lot of techniques recommended online such as sfc scan, registry editor, startup recovery, etc. however, it doesn't work and it made the situation worse where the my chrome and firefox cannot access to internet and only internet explorer can access internet now. Can someone helps? Thanks in advance:)

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1 response

xpcman Posts 19528 Registration date Wednesday 8 October 2008 Status Contributor Last seen 15 June 2019 1,824
16 Oct 2016 à 13:28
What version of Windows are you using?

I suggest you restore the computer to a date and time before your problems.

Good Luck
I couldn't restore because I have no backup before