Window explorer stopped working and black screen

 Law -

I'm using Compaq Presario CQ40. The above condition happened after i was using the laptop normally for more than 1 hour. After that, I tried a lot of techniques recommended online such as sfc scan, registry editor, startup recovery, etc. however, it doesn't work and it made the situation worse where the my chrome and firefox cannot access to internet and only internet explorer can access internet now. Can someone helps? Thanks in advance:)

1 reply

Registration date
Wednesday October 8, 2008
Last seen
June 15, 2019
What version of Windows are you using?

I suggest you restore the computer to a date and time before your problems.

Good Luck
I couldn't restore because I have no backup before

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