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How can I get Arcsoft photostudio 5 for my new computer?

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Lifemagician Posts 1 Registration date Tuesday October 25, 2016 Status Member Last seen October 25, 2016 - Oct 25, 2016 at 04:07 AM
 Stefan - Nov 10, 2016 at 01:27 PM
Please forgive me if this is not the correct forum, I could not work out where to ask my question.

Many years ago I bought a Canon Lide 20 scanner. It came with a CD on which there was Arcsoft Photostudio 5. This was a great and simple program for this computer illiterate grandmother. I used it for the scanner all the time. It allowed me to present the images on my auction page just the way I wanted them. The Canon site does not have anything like it.

Then my computer went to 'heaven'. Now I have a new computer, but I no longer have that CD. Not sure what could have happened to it. I have been trying to get photostudio 5 back, but seems I no longer can.

Please help. Can I get it back, and if so how do I go about it (in baby steps please). If not, what alternatives do I have. I feel so lost without my scanner.

Thanking you in advance.

Lifey
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4 responses

Answer 1 / 4
Lifey
Oct 27, 2016 at 09:54 PM
Thank you.

I have now followed the instructions several times, but when I click on the 'scanner' symbol when the program opens it comes up with the message

"There is a TWAIN error. The device may not be connected."

However, it is connected. I have checked everything several times, but still the same message comes up.

What have I done wrong?
What should I do now?

Lifey
Answer 2 / 4
Lifey
Oct 27, 2016 at 10:08 PM
Noticed too late that I also had to download the driver for the scanner. Have now done that as well, and restarted my computer - but alas! The same message is popping up.

Lifey
Answer 3 / 4
Stefan
Nov 10, 2016 at 01:27 PM
I have the same problem, even when using the original instal CD, with both Windows XP and 10.
Answer 4 / 4
Ambucias Posts 47311 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 11,166
Oct 25, 2016 at 06:35 AM
Hello Lifey

So your computer went to heaven...you are poetic...


Now to get Arcsoft Photostudio, just click on this CCM link to access our download section. It's not version 5 but 6 and it is on trial bases:

https://ccm.net/downloads/image/6719-arcsoft-photostudio/

Click on download.

Cheers
Ambucias Posts 47311 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 11,166
Oct 25, 2016 at 06:38 AM
Oops forgot...here is the link to download your scanner's software:

https://ccm.net/downloads/tools/6485-canoscan-lide20-scanner-driver/