Forgot password can't log-in help please

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Thursday October 27, 2016
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Monday February 1, 2010
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I have tried all of the methods listed unsuccessfully. The problem is with each one the box I receive has only a password space. There isn't a space to enter user names. The box I receive says "Windows Xp Startup Password"
Below that, it says "This computer is configured to require a password in order to start up. Please enter the Startup Password Below"
Below that, "Password", then a white box with my cursor flashing in it.
Below that, I can click on "OK" or "Restart".
When I try to reboot in safe mode with command prompt, I don't receive a box to enter a command. It goes straight to a page with a long list of codes the after a while, it goes right back to the same page I described above.
Please help me. I use this for my business and have orders I must complete right away.

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47368
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Monday February 1, 2010
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September 1, 2021
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Greetings,

We are terribly sorry but CCM cannot help you to recover your lost password, because you can’t prove that you are the legitimate owner. . Everyday computers are stolen, although you may be honest, we do not wish to help potential criminals.

The reasons are explained in this link:

https://ccm.net/faq/9201-why-ccm-doesn-t-recover-lost-passwords
Best regards

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