Start up error

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Nat - Nov 8, 2016 at 07:37 AM
KY_WD Posts 2053 Registration date Thursday October 23, 2014 Status Member Last seen February 28, 2017   - Nov 9, 2016 at 12:48 PM
My comes cq58 will not load on startup it says, your laptop did not shut down properly?
Can anyone help please thanks

1 response

KY_WD Posts 2053 Registration date Thursday October 23, 2014 Status Member Last seen February 28, 2017   122
Nov 9, 2016 at 12:48 PM
Hi there Nat,

Has anything happened prior to the error? Was there any power outage in your area recently while the laptop was switched on? The first thing that pops up in my mind is to pull out the battery and power cord.
Then, press the power button for about a minute in order to make the electricity discharge from the motherboard of the lappy. After that plug the battery and the cable back and try to boot the portable PC.
Let me know what happened.

Hope this helps.
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